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Cost-effective mediation to help resolve disputes
More than 5,000 mediators worldwide have become accredited as mediators with LSM - and their feedback speaks for itself.
Our courses will help you learn all you need to know about mediation, conflict resolution and communicating effectively. Gain invaluable business and vocational skills to get people talking.
You will learn in small groups with a high tutor/student ratio (maximum 1:6) for personal coaching and training. We'll share best practice and support your individual learning needs in a safe environment.
LSM courses are ideal for people-facing professionals in every industry, including lawyers, HR professionals, managers, clinicians, engineers, coaches, peacekeepers, consultants, business and team leaders.
Mediation provides a range of skills that can be used with incredible effect within existing leadership and management roles, human resources, or indeed any role that involves dealing with staff or the public. It can help with complaints handling, grievance procedures, workplace conflict situations, peacekeeping and team building.
Improve relationships and dynamics within your team to strengthen your business. Conflict causes lost operational efficiency. A quarter of all staff report being in a conflict situation. Having trained conflict resolution practitioners in your teams will reduce conflict and increase profitability as well as improving morale.
Practical help for supporting customers, colleagues and external partners. Mediation skills can be used both formally and informally. Many businesses now build mediation into their policies and procedures to streamline processes and resolve conflict which in turn results in improved profitability.
Improve your personal and business relationships. Gain the skills to handle difficult conversations and resolve conflict. We all encounter conflict at home, at work and at play. Learn how to deal with potentially inflammatory situations in a creative, non-judgmental way.
Better managers mean happier, more productive staff, satisfied customers and better partnerships. Mediation should be mandatory for all managers, whatever the sector. Learn how to listen, to better understand and avoid or resolve conflict situations.
LSM was represented at the 1st Mediation Centre Stakeholder Network meeting at EUIPO in Alicante...
The abhorrent behaviour of the Post Office towards its subpostmasters has never been clearer. ...